Simple pricing, room for margin.
Three ways to run it. Put your own brand on it and sell it to your customers, set it up yourself, or have us build it for you. Every feature is on every plan — the plans differ by who does the work and whose name is on the front.
White Label
Run Viselio under your own brand and bill your clients what you want.
- Your brand everywhere — your logo and colours on the app, the chat widget and client emails
- Custom login domain (e.g. app.youragency.com) — limited partner slots, confirmed before you pay setup
- A sub-account per client — separate data, separate branding, one login for you
- Snapshots — build a proven agent once, then install the whole package on a new client in one click
- ~1,000 conversation credits included every month, across all your clients
- Extra credits at $0.15 — the lowest rate we offer
- Allocate credits per client from your pool, with auto-recharge
- You set the prices. Charge what your market pays, keep the margin
- Agency API for provisioning accounts programmatically
- We help you get your first clients live
Do it yourself
All features for businesses that want to set Viselio up themselves.
100 conversation credits included monthly
Get started →- Every feature — no capability is held back on this plan
- All 9 channels in one inbox: website chat, WhatsApp, SMS, Instagram, Messenger, Telegram, LINE, Viber, Email
- 100 conversation credits included every month
- Extra credits at $0.20 each, only if you use them
- Per seat — add your team when you're ready
- Test everything privately in the playground before a customer sees it
- Cancel anytime
- No setup fee
Done for you
Done-for-you setup around your leads and booking flow — we build, you take the meetings.
- $350 once — not a monthly fee. After the build, it runs on DIY terms
- We load your FAQs, write the agent, and tune how it qualifies
- We connect your channels and your calendar for you
- We build your booking flow and your first automations
- We walk you through the playground so you can change things yourself later
- Live in days, not weeks — you just take the meetings
- Everything in DIY, already working
- No setup fee
White Label is for agencies and software companies that rebrand and resell Viselio to their own customers. DIY is self-setup, and DFY is a one-time done-for-you build.
Need more credits? Top up anytime.
A la carte top-ups — no subscription, no expiry.
One booked client pays for the year.
For most businesses a single client is worth more than twelve months of Viselio. Book one extra and it's already paid for itself several times over.
Generic tools are a toolbox. This arrives assembled.
With a DIY chatbot tool you'd still wire the widget, build the qualification flow, write the fallbacks, connect a calendar and maintain all of it. Viselio arrives built, branded and booking — and if you'd rather we did the building, that's what DFY is.
Test it privately. Cancel anytime.
Every account has a playground where you talk to your assistant and fix what you don't like before a single customer sees it. When it's live, you or your team can take over any conversation in one click. No lock-in, cancel whenever.
Everything, on every plan.
The plans differ by setup and branding, not capability.
- A branded AI assistant on your own website
- All 9 channels in one inbox, under your brand
- Real-time reading of your live website, so prices are never stale
- Booking inside the conversation + two-way Google Calendar sync
- Human handover on any chat, any time
- A private playground to test before you go live
- The plain-English automation builder
- Comment-to-DM on Instagram and Facebook
- Broadcasts with an AI agent picking up the replies
- Sales pipeline, tasks, tags, custom fields and contact import
- Daily AI summary every morning
- Spam filter on every new contact
- Signed DPA available, GDPR-built, full data export
- All features on every tier — the tiers differ by setup and branding, not capability
How credits actually work.
A credit is charged when the AI thinks — not per message sent. That distinction matters, so here it is straight.
- /01
A customer messages you. The AI reads it, decides what to do, maybe checks your live website, maybe checks your calendar, then replies.
- /02
Each of those thinking steps is an AI action.
- /03
One incoming message can trigger more than one AI action. A simple question is usually one. "What's the price, and can I come Tuesday?" might be two or three, because it's answering and checking availability.
- /04
Messages you or your team send by hand cost nothing. Only the AI's thinking counts.
Why we don't price per message: because per-message pricing punishes you for the AI doing a good job. Checking your live site before quoting a price is a good thing. We'd rather charge for the work and be honest about it.
What protects your balance
- The spam filter screens every new contact's first message before the AI engages, so junk and phishing never cost you a credit.
- Working hours mean the AI isn't running when you don't want it to.
- Excluded contacts never trigger the AI at all.
- Usage is visible in your account whenever you want to look.
A realistic sense of scale: across the accounts we run, a full conversation — a genuine back-and-forth ending in a booking — typically consumes a handful of credits, not one and not fifty. We'll show you real usage from a comparable account on a demo call rather than quote you a number that flatters us.
Pricing questions.
Do I pay per message?+
No. You pay when the AI thinks. Messages you send by hand are free, and one customer message may use more than one credit if the AI has to do several things to answer it properly.
What happens if I run out of credits?+
Nothing dramatic. Buy a top-up pack whenever you like — 500 for $100, 1,000 for $200, 5,000 for $1,000. No expiry.
Is DFY a monthly fee?+
No. DFY is $350 once. It's the build. After that it runs on DIY terms.
Can I switch plans later?+
Yes. Plenty of people start on DIY, then move to White Label once they're reselling.
Is there a contract?+
No lock-in. Cancel yourself any time on the Billing & cancellation page (linked in the footer) — no email, no retention call. It takes effect at the end of the period you have already paid for, so your assistant keeps running until then.
Do my clients see Viselio's name on White Label?+
Your clients see your logo and your colours. They see your business. A custom login domain (e.g. app.youragency.com) is available for a limited number of partners; we confirm it on your onboarding call.
Let's map it to your business.
Book a quick demo and we'll map it to your business.Enterprise & compliance teams: BYOK (bring your own AI keys) is available on request.